Legal

Cookie Policy

Last updated: May 1, 2025

What Are Cookies

Cookies are small text files stored on your device when you visit our website or use our dashboard. We use cookies to make our Services work properly and to understand how you use them.

Essential Cookies

These cookies are necessary for the GridMind dashboard to function. They include session authentication tokens, CSRF protection tokens, and user preference settings. You cannot opt out of essential cookies.

Analytics Cookies

We use privacy-respecting analytics to understand how operators use our dashboard — which features are used most, where users encounter friction, and how to improve the interface. Analytics data is aggregated and anonymized.

Performance Cookies

We use performance monitoring cookies to track dashboard load times, API response latencies, and error rates. This helps our engineering team identify and fix performance issues.

Third-Party Cookies

Our platform does not use third-party advertising cookies. We use Stripe for payment processing (which sets its own cookies) and AWS CloudFront for content delivery.

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may prevent some dashboard features from working correctly. Essential cookies cannot be disabled without breaking core functionality.

Cookie Retention

Session cookies expire when you close your browser. Persistent cookies (preferences, analytics) expire after 12 months. You can clear all cookies at any time through your browser or dashboard settings.

Updates to This Policy

We may update this Cookie Policy periodically. We will notify Enterprise subscribers of material changes via email at least 14 days before they take effect.